Terms & Conditions
Please note we have a cancellation policy of no refunds if the booking is cancelled 5 days before the start date of a session. 24 hours Notice for a Breakfast Club.
Dealing with minor misbehaviour, interrupting or unkindness to another student or staff member – Staff will go about dealing with it in this order:
- Give the child a warning, that if repeated they will sit out
- If repeated child sits out for 1 minute
- If repeated, child sits out for 2 minutes with the warning parents will be spoken to
- Speak to parents if situation occurs again – this should be done by the Lead Coach
Dealing with major mis behavioural situation, for example a child striking another child or staff member maliciously -
- Child will sit out for 5 minutes and parents to be spoken to by Lead Coach at the end of the Session
- If happens again at any session, child will be told they cannot return
However, we do have the right to permanently exclude someone from a session with no refund if the incident is serious enough
We have the right to turn a child away from the session with no refund if they are not wearing the appropriate equipment/clothing which could result in the child becoming in danger.
Please see our Behaviour and Child protection Policies below:
We believe that children and adults flourish best in an ordered environment in which
everyone knows what is expected of them and children are free to develop their play
and learning without fear of being hurt or hindered by anyone else.
We aim to work towards a situation in which children can develop self-discipline and
self-esteem in an atmosphere of mutual respect and encouragement.
Rules should remain consistent and age/development appropriate. Children will be
encouraged to contribute to behavioural guidelines, as ownership is often accepted.
Children will be guided to consider the following rules when planning what is
acceptable behaviour:
Are dangerous or harmful or offensive to someone else – children or adults
Make the child unwelcome or unacceptable to other people
Damage other people's or club's property
Behavioural expectations will be the same for everyone within the setting
Parents/carers will be made aware of the club's Behaviour Policy, any sanctions taken
and discussions will take place to ensure that all parties are working together to
ensure the child has a consistent environment.
The child will be made aware that it is the behaviour not him/herself that is at fault.
Strategies will be used to try to avert the problem, such as distraction, positive
behaviour will be encouraged and rewarded.
Physical punishment will not be tolerated under any circumstances. Sanctions might
include time out or withdrawal of a treat. If inappropriate behaviour continues The
Club will look at the antecedents as this highlights the cause. Parents/carers will be
involved and records of incidents will be kept and shared with parents.
If after discussions with the parents/carers and child, the inappropriate behaviour
continues it may be necessary to exclude the child if the safety of others is
compromised. If we had to use physical intervention, the parents/carers must be told
and a pink form must be filled out and placed in the child file in a secure place.
Suspensions and Exclusions
Our club is committed to dealing with negative behaviour in a non confrontational
and constructive manner. Wherever possible, disruptive or challenging behaviour will
be tackled collectively between staff and children in the club. Such procedures are
outlined in the behaviour policy.
Details of warnings, suspensions and exclusions will be recorded and kept on record.
Each warning will be discussed with the child concerned and their parent/carer. All
staff will be made aware of the warnings given to a child. As a last resort, the club
has the right to temporarily suspend or permanently exclude a child in the event of
persistent and irresolvable unacceptable behaviour.
Only in the event of an extremely serious or dangerous incident will a child be
suspended from the club with immediate effect. In such circumstances, the child's
parent/carer will be called immediately and ask them to collect their child. Children
will not be allowed to leave till their parents/career has arrived.
James and another member of staff will arrange a meeting with the child concerned
plus their parent/carer to decide if it will be possible for the child to return to the club.
Suspensions and exclusions should be seen as consistent, fair and proportionate to the
behaviour concerned. In setting such a sanction consideration should be given to the
child's age and maturity. Any other relevant information about the child and their
situation should also be considered.
When there is no alternative action that could be taken, or when it is felt that other
children and/or staff are potentially at risk. Where possible, the club will give
parents/carers time to make alternative arrangements for childcare during this period
of suspension. Staff should always keep parents/carers informed about behaviour
issues relating to their child and attempt to work with them to tackle the causes of
disruptive or unacceptable behaviour.
No member of staff may impose a suspension from the club without prior discussion
with James. Staff will consult James as early as possible if they believe that a child's
behaviour is in danger of warranting suspension or exclusion. When a suspension is
over and before a child is allowed to return to the club, there will be a discussion
between staff, the child and their parent/carer, setting out the conditions of their
return. Working in partnership with the school is very important by working together.
This could be relaying back to each other with important information about the child
that we are caring for. It's always good practice to write the information in a book
and place it in a secure place, so then Ofsted see that we are working together.
Anti-Bullying
Bullying of any form is unacceptable in our club, whether the offender is a child or an
adult. The victim is never responsible for being the target of bullying. Everyone
involved in the club, staff, children and parents/carers, will be made aware of the
club's stance towards bullying. Such behaviour will not be tolerated or excused under
any circumstances.
The club defines bullying as the repeated harassment of others through emotional,
physical, verbal or psychological abuse. Examples are:
Emotional: Being deliberately unkind, shunning or excluding another person from a
group or tormenting them. For example, forcing another person to be 'left out' of a
game or activity, passing notes about others or making fun of another person.
Physical: Pushing, scratching, spitting, kicking, hitting, biting, taking or damaging
belongings, tripping up, punching or using any other sort of violence against another
person.
Verbal: Name-calling, put-down, ridiculing or using words to attack, threaten or
insult. For example, spreading rumours or making fun of another person's
appearance.
Psychological: Behaviour likely to instil a sense of fear or anxiety in another person.
Preventing Bulling Behaviour
The manager and the staff will make every effort to create a tolerant and caring
environment in the club, where bullying behaviour is not acceptable. Staff will
discuss the issues surrounding bullying openly, including why bullying behaviour
will not be tolerated and what the consequences of bullying behaviour will be.
Dealing with Bulling Behaviour
Despite all efforts to prevent it, bullying behaviour is likely to occur on occasion and
the club recognises this fact. In the event of such incidents, the following principles
will govern the club's response:
All incidents of bullying will be addressed thoroughly and sensitively.
Children will be encouraged to immediately report any incident of bullying that
they witness. They will be reassured that what they say will be taken seriously
and handled carefully. Staff have a duty to inform the manager if they witness
an incident of bullying involving children or adults at the club.
If a child or a member of staff tells someone that they are being bullied, they
will be given the time to explain what has happened and reassured that they
were right to tell.
The individual who has been the victim of bullying will be helped and
supported by the staff team. They will be kept under close supervision and staff
will check on their welfare regularly.
Parents/carers will be called in alongside their child and steps to be taken
( refer to Suspensions and Exclusions ), all information to be written in the
book and kept locked away.
Monitoring, evaluation and review
JR Football will review this policy annually and assess its implementation and
effectiveness. The policy will be promoted and implemented throughout JR Football.
Child Protection Policy:
The club will appoint a member of staff as the Safeguarding Children/Child
Protection Officer. This Officer will have suitable experience, training and expertise,
and will be responsible for liaising with social services, Local Safeguarding Children
Board (LSCB) and Ofsted in any child protection matter.
The club’s child protection procedures comply with all relevant legislation and other
guidance or advice from the Local Safeguarding Children Board (LSCB) formally
known as the Area Child Protection Committees (ACPC).
The club is committed to reviewing its Safeguarding Children/Child Protection policy
and procedures at regular intervals. The policy and its procedures will be shared with
parents/carers during their child’s settling in period.
Recognising Child Abuse
Child abuse manifests itself in a variety of different ways, some overt and others
much less so. All staff have child protection training and will be vigilant to signs and
evidence of physical, sexual and emotional abuse or neglect.
Physical Abuse: This involves hitting, shaking, throwing, burning, suffocating or any
other physical harm. Deliberately causing a child’s ill health also constitutes physical
abuse.
Sexual Abuse: This involves forcing or enticing a child to take part in sexual
activities, whether or not the child is aware of what is happening. The activities may
involve physical contact, including penetrative or non-penetrative acts. Showing
children pornographic materials, sexual activities, or encouraging children to behave
in sexually inappropriate ways also constitutes sexual abuse.
Emotional abuse: Varying degrees of emotional abuse is present in virtually all child
protection incidents, but can also constitute abuse in its own right. Emotional abuse
involves persistent or severe emotional ill-treatment or torture causing, or likely to
cause, severe adverse effects on the emotional stability of a child. Such behaviour
may involve conveying to a child that they are worthless, unloved, or inadequate, or
making them feel unnecessarily frightened or vulnerable.
Neglect: Neglect: Is the persistent failure to meet a child’s basic physical, emotional
or psychological needs, such as is likely to have a severe impact on their health,
development or emotional stability. Neglect may involve failing to provide adequate
food, shelter or clothing for a child, or failing to adequately protect them from
physical harm or ill health Neglect can also manifest itself in a failure to meet the
basic emotional needs of child.
Safe Caring
All staff understand the club’s child protection procedures and have had appropriate
training and guidance in the principles of safe caring. To this end:
• Every effort will be made to avoid or minimise time when members of staff,
students or volunteers are left alone with a child. If staff are alone with a child, the
door of the room should be kept open and another member of staff should be
informed.
• If a child makes inappropriate physical contact with a member of staff, students or
volunteer, this will be recorded fully in the Incident Record Book.
• Staff will never carry out a personal task for children that they can do for
themselves. Where this is essential, staff will help a child whilst being accompanied
by a colleague. Unless a child has a particular need, staff should not accompany
children into the toilet. Staff are aware that this and other similar activities could be
misconstrued.
• Staff will be mindful of how and where they touch children, given their age and
emotional understanding. Unnecessary or potentially inappropriate physical contact
will be avoided at all times.
• All allegations made by a child against a member of staff will be fully recorded,
including any actions taken, in the Incident Record Book. In the event of there being
a witness to an incident, they should sign the records to confirm this.
Dealing with Allegations
The club is committed to ensuring that it meets its responsibilities in respect of child
protection by treating any allegation seriously and sensitively. The club will not carry
out any investigation itself into a suspected child abuse incident. On discovering an
allegation of abuse, the Safeguarding Children/Child Protection Officer will
immediately refer the case to the local statutory child protection agencies.
Further to this, the following principles will govern any suspected or reported case of
abuse:
• Where actual or suspected abuse comes to the attention of staff, they will report this
to the manager and the Safeguarding Children/Child Protection Officer at the earliest
possible opportunity.
• Staff are encouraged and supported to trust their professional judgment and if they
suspect abuse has, or is taking place, to report this.
• Full written records of all reported incidents will be produced and maintained.
Information recorded will include full details of the alleged incident; details of all the
parties involved; any evidence or explanations offered by interested parties; relevant
dates, times and locations and any supporting information or evidence from members
of staff. The club will demonstrate great care in distinguishing between fact and
opinion when recording suspected incidents of child abuse.
• The manager and the Safeguarding Children/Child Protection Officer will be
responsible for ensuring that written records are dated, signed and kept confidentially.
• If an allegation of abuse is made against the manager or the Safeguarding
Children/Child Protection Officer, the Registered Person will be informed as soon as
possible. They will then assume responsibility for the situation or delegate this role to
a senior member of staff.
• Staff will ensure that all concerns and allegations are treated with sensitivity and
confidentiality.
• Any children involved in alleged incidents will be comforted and reassured.
In circumstances where a child makes an allegation or a disclosure, the member of
staff concerned will:
1 Listen fully to all the child has to say.
2 Make no observable judgement.
3 Ask open questions that encourages the child to speak in their own words.
4 Ensure the child is safe, comfortable and not left alone.
5 Make no promises that cannot be kept; such as promising not to tell anybody what
they are being told.
Where possible, the club will always respect the wishes of children and young people
who do not consent to share confidential information. However, the lack of consent
can be override if the facts of the case are in the public interest.
The club will always consider the safety and welfare of a child or young person when
making decisions to share information about them. Where there is concern that the
child is suffering or at risk of suffering significant harm, the child’s safety and
welfare must be the overriding factor.
Staff will be made aware of the Department of Health’s booklet ‘What to do if You’re
Worried A Child Is Being Abused?’ (2003), and it’s recent guidance on ‘Protecting
Children from Harm’.
Referring Allegations to Child Protection Agencies
If the manager or the Safeguarding Children/Child Protection Officer has reasonable
grounds for believing that a child has been – or is in grave danger of being – subject
to abuse, the following procedure will be activated:
• Contact will be made, at the earliest possible opportunity, with the local social
services department.
• The manager or the Safeguarding Children/Child Protection Officer will
communicate as much information about the allegation and related incidents as is
consistent with advice given by social services and the police.
• At all times, the safety, protection and interests of children concerned will take
precedence. The manager and staff will work with and support parents/carers as far as
they are legally able.
• The club will assist the social services and the police, as far as it is able, during any
investigation of abuse or neglect. This will include disclosing written and verbal
information and evidence.
• OFSTED will be informed of any allegations of abuse against a member of staff,
student or volunteer, or any abuse that is alleged to have taken place on the premises
or during a visit or outing.
Groups should refer to the booklet titled “What to do if you’re worried a child is
being abused” available from DfES or EYDC Service.
Contact the Buckinghamshire Safeguarding Children’s Board and Ofsted as soon as
possible.
If the child is at risk form the person collecting them, they must be kept apart until a
representative from the Safeguarding Board arrives.
Informing and involving parents
The Club will take every precaution to build trusting and supportive relationships
between families, carers, staff and volunteers within the group. Where abuse at home
is suspected, The Club will continue to welcome the children and family while
investigations proceed. Confidential records kept on the child will be shared with the
child’s parents. With the proviso that the care and safety of the child is paramount, the
Club will do all it can to support and work with the child’s family.
Numbers to ring:
Bucks Customer Services 01296383962
Ask for Duty Social Worker
Social Care – Referral and Assessment 01494 475037 / 475211
Social Care Emergencies (out of hours) 01494 675802
Social Services (Care Line) 0800 137915
NSPCC 0800 800 5000
Ofsted 03001231231
Advice form Bucks EYCS 0800 3283317
Child Protection and Sexual Crime Unit 01628 816935
ALLEGATIONS AGAINST A MEMBER OF STAFF
Personnel working with children and young people are sometimes the subjects of
abuse allegations. It is, therefore, essential to work within a framework of good
practice where clear role boundaries, for example, in relation to intimate care, have
been established and issues around physical contact have been thought through.
Whilst many children will seek physical contact, practitioners may be unsure as to
how to respond. The following points offer some guidance.
Touch should be:
Age appropriate
Be welcomed by the child
Offer a sense of emotional wellbeing and security
Reinforce a sense of positive self esteem
Support social interaction
Encourage confidence and empowerment
Be in response to a health or welfare concern (Powell, 2001)
If a member of staff or manager is the subject of an allegation, report the incident to
Ofsted immediately. The member of staff/manager should record what happened
from their perspective. Seek personal support from someone whom they feel able to
trust and talk to openly about their feelings (but is not involved in the investigation.)
The accused person will be excluded from the setting on full pay whilst an
investigation is carried out. The manager will inform Ofsted and LADO.
Numbers to ring:
Ofsted 03001231231
Local Authority Designated Officer Joe Cook - 01296 387111